Gift Cards Terms

Are you looking for the perfect gift to surprise your loved ones? Choose one of our PAYLESS gift cards to make someone smile. Without a doubt, the best gift will be whatever they choose on our website. This way, they can select from an immense variety of footwear and accessories for women, men, and children.

Choose the amount you want to give: ₡10,000, ₡15,000, or ₡20,000 (including tax) in Costa Rican colones. Once the payment is confirmed, you will receive a unique redemption code in your email. You will also be able to see this code on the purchase confirmation screen if you wish to copy it immediately. The code format is alphanumeric.

By purchasing the gift card, you agree to the following terms and conditions:

- It will be valid for one (1) year from the date of issue.

- It will be redeemable by the bearer, who must be of legal age.

- It cannot be exchanged for cash under any circumstances, either fully or partially.

- The card must be redeemed either fully or partially within its validity period on our website [www.payless.cr](https://www.payless.cr/es/gift-cards). Redemption will not be applicable in physical stores at the national or international level, nor via WhatsApp.

- If the entire amount of the gift card is not redeemed within the specified validity period, there will be no reactivation or extension of the validity for the remaining balance. To check the balance on a gift card, you can contact the following email address: [servicioalcliente@payless.com](mailto:servicioalcliente@payless.com).

- For purchases exceeding the amount of the gift card, the buyer/beneficiary will pay the remaining balance over the value of the gift coupon.

- In the case of exchanges or warranties on products purchased with a gift card, the price reflected on the invoice on the day of purchase will be considered for such purposes.